Learn how to stay ahead by understanding how customer journeys are changing, and how to maximize revenue from these changes. The digital world can give you a higher ROI than ever before. New business models, enabled by new technologies represent the biggest threat to traditional businesses as customer expectations change. Understanding this change, and how it is changing customer journeys, represents both the biggest threat and opportunity for Kiwi Businesses. It also represents a significant opportunity to achieve profitable revenue growth in a targeted way, delivering higher returns on investment.