Hiring the right person can sometimes be a real challenge. You may be making it harder for yourself by turning down an applicant because there résumé wasn’t up to your standard? If you’re doing this without giving them a second thought, you could be missing out on a potentially great employee.

Regina Hartley joined TED to talk about her experiences as Director of Human Resources at UPS (United Parcel Service) in the U.S.A. She explains why she thinks you should give this type of applicant, she likes to refer to them as a ‘scraper’, a chance.

Check out her TED talk video below

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